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Downloading Assets

How to access and use your project assets

Accessing your project's visual assets is be hassle-free, whether you need a single image or the entire gallery. With just a few clicks, you can have your creative content ready for use. Let's get started.

  1. Selecting Assets: Click on individual assets you wish to download, which will activate the toolbar.
  1. Bulk Download: To download multiple assets, select one to bring up the toolbar, then click 'Select all' to choose every asset within the project.
  1. Downloading: After selecting the assets, click the download icon from the toolbar to begin downloading your chosen files.

For a seamless download process, ensure you have a stable internet connection and sufficient storage on your device. If you encounter any issues, please reach out to our support team for assistance.

Deliverable file formats

When you download your project, you can expect to receive your assets in high-quality formats, optimized for various uses:

  • Photos: Delivered as high-resolution 3000px JPG images, ideal for digital and print.
  • Videos, Stop Motion, and GIFs: Provided as full HD 1080p MP4 videos.
  • Static Creatives: Custom-sized JPG images tailored for your specified output destination.
  • Video Creatives: Custom-edited MP4 videos up to 30 seconds in length, perfect for social media and advertising platforms.

Accessing Original or Working Files

For projects requiring more in-depth customization post-delivery, original or working files can be made available upon request for an additional fee. These files are not typically accessible through the platform but can be supplied separately to meet your specific needs.

  • Raw Files: Unedited images or design layers for comprehensive editing.
  • Pricing: The cost varies depending on the complexity and requirements of the files requested.

By understanding these formats and options, you can better plan your project's final presentation and ensure that you have all the necessary files for your marketing efforts.