You've just received your new assets and they're almost perfect. Let’s work together to make them exactly how you envision them, with our flexible revision and post-production options
Types of Revisions
A revision involves making changes to an existing digital asset. This could be a tweak in color grading, repositioning of design elements, or altering text in a graphic. Essentially, it’s like giving your coffee an extra shot of espresso; the base stays the same, but you modify it to suit your taste.
Revising Digital Creative
Think of your first delivery as the "first draft." It's normal for a couple of feedback sessions to follow to polish the assets.
- Two Rounds for All: Whether you're a PAYG or another plan user, you get two rounds of revisions included to perfect your digital creative assets. Additional revisions will be billed separately.
- Unlimited Revisions for Subscribers: Subscribers, feel free to fine-tune until your heart's content—at no extra cost.
Content Creation Revisions
We always fine-tune to make sure your packshot is spot-on. For more in-depth changes—like customizing backgrounds to match your brand's Pantone color or heavy-duty Photoshop work—check out our additional post-production services. And yes, subscribers get unlimited revisions here too.
How to Request a Revision
Step 1: Identify the Assets
Locate the specific assets (photos, videos, or designs) you want to revise within the project gallery.
Step 2: Utilize the Proofing Tool
Open the asset in the standalone view and use the comment tool to pinpoint the changes you'd like to see.
- Pro Tip: For videos, you can make time-stamped comments to specify the exact moment that needs adjustment.
Step 3: Marquee Comment Selection
If you need to focus on a specific area within the asset, use the marquee comment selection tool for precision.
Step 4: Account Manager Review
Once you've marked up the assets, your dedicated account manager will review your comments and route them to our post-production team for action.
Step 5: Completion and Re-upload
Expect the revised assets to be re-uploaded to the platform upon completion.
When your assets are almost there but need that extra flair or finesse, our Post-Production Services are your go-to. Let's transform "good enough" into "absolutely perfect.”
Video Editing & Digital Asset Creation
For all your video and complex digital asset needs, make sure to utilize our 'Adapt and Optimize' services. This is where we take your assets and transform them into something new, optmised for your channel of choice.
Our photo editing service offers a range of solutions to enhance the visual appeal of your photos.
When to Use Photo Editing:
- Brand Consistency: Achieve accurate color matching and tone adjustments to maintain a cohesive brand image across all platforms.
- Product Image Updates: Rolled out new packaging or updated your product range? We'll refresh your pack shots accordingly, so they're always current.
- Composite Creations: Bring multiple images into a single, captivating composite. This is art plus science, resulting in a piece that's greater than the sum of its parts.
- Advanced Retouching: From removing blemishes to enhancing the lighting, we'll polish each image to perfection. This is where good photos become great.
If you are on one of our unlimited subscription plans, there is no additional cost for post-production work. For PAYG customers, any requests after the initial two rounds will be 3 credits per asset requiring changes, which includes:
Background pantone match
Remove or add objects
Conceptual or composite images