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Managing Your Account Settings
Managing Your Account Settings

How to update and manage account settings and preferences.

Updated over 4 months ago

To access and modify your account settings, click on the "Settings" option in the left sidebar menu. The account settings page has three tabs: Account, Profile, and Notifications.

Account Tab

The Account tab provides an overview of your organization name, billing plan, credits and usage statistics for the current billing period. You can see how many credits you have used, assets created and projects briefed.

Profile Tab

In the Profile tab, you can update your personal information, including:

  • First name

  • Surname

  • Role

  • Email address

  • Password

Make sure to keep your email address up to date, as this is where you will receive important communications.

To change your password, enter your old password, then the new password twice to confirm. Be sure to choose a strong, unique password. Click "Save changes" after making any updates.

Notifications Tab

The Notifications tab allows you to customize what email notifications you receive related to projects and activity:

  • For project notifications, you can opt to receive them for all projects, only projects you are involved in, or for selected brands/projects.

  • For project status notifications, you can enable/disable specific alerts when a project is submitted, changes are requested, officially commences, assets are delivered, finalizes, or cancels.

  • For activity notifications, you can get alerted whenever a comment is made on your brief or assets, or when an updated version of an asset is submitted.

Select your desired notification settings and click "Save changes" to confirm.

By regularly reviewing and updating your account settings, you can ensure your profile is accurate and that you receive the appropriate email notifications to stay informed on your creative projects.

If you have any other questions, please refer to the Help & Support section.

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